Skip to content

Serving Columbia & Maury CountyFree estimates, no obligationPumping before replacement, where pumping will do

Septic Columbia TN

Complaints policy

If something went wrong, we want to hear it. That includes complaints about a contractor we put you in front of.

How to raise one

Call (931) 921-1897 with the property address, roughly when the work happened, who attended, and what the problem is.

What happens next

We acknowledge every complaint within two business days
We put it to the contractor concerned and ask for their account
We come back to you with what we have found, in writing
Where a complaint is upheld we stop sending that contractor work

If you are not satisfied

Complaints about licensed work can be taken to the TDEC Division of Water Resources, Subsurface Sewage Disposal independently of us, and you do not need our permission to do that.